Meeting the expectations of today's technologically empowered customers towards brands and products is more difficult than ever. Identifying & meeting their needs, and having them engaged & become loyal to our brands is even harder. That is in a world where attention spans are short and our target audiences move fast, whether it is through your websites or scrolling down social feeds. We’ll give you 2 days with innovative hand picked experts, who will show you hot & brand new insights, tools & tricks you probably never heard of, and fresh strategies that work.
Become customer obsessed & understand their journey in an omnichannel ecosystem and having a culture of change, can help you make the communication with your customer meaningful, cost-efficient and conversion led.
See a fresh, disruptive and efficient approach to today’s customer journey & learn how to make the best use of data and technology to optimise the interactions you have with your customers.
Learn a new approach on how to collaborate with your advertising agencies, understand how to implement and measure an omnichannel customer experience & get an actionable plan to improve your customer interactions.
We will teach you in this one-day workshop is a step-by-step process to craft a good story for your brand that really connects with your potential customers, bringing you great results.
We will also show you how to plan and produce your content in a way that your budget is maximised and you can distribute it across many different digital and social media platforms in an effective way. We call this bite-size content strategy.
You can just invest in one day of video production and end up with hundreds of pieces of content, from video, to photography, to podcasts and so on. One day of production can give you 3 to 6 months worth of great content.